Leadership yesterday, today and tomorrow: evolutions for long-term success

multicultural team discussion & management


From authority to collaboration

We are told that during centuries Leadership has shifted from authoritarian models to collaborative approaches, however, in my analysis and from my perspective, effective leaders adapt their style to the context, people, and goals—a concept I refer to as “situational leadership.”

My experience in diverse environments, such as M&A and corporate restructuring, has underscored the importance of flexibility in sustainable leadership. Here some personal considerations.

Autonomy and engagement

To foster autonomy and engagement, I advocate for an inclusive approach:

  • Open dialogue: Encouraging exchanges at all levels.
  • Direct feedback: Providing insights and strengthening belonging.
  • Collaboration: Valuing every voice to reduce conflicts and enhance cohesion.

Directive Leadership: the Exception

While directive leadership may still be relevant in specific contexts like firefighting or the military, modern environments demand adaptable and inspiring leaders.

Diversify to innovate

Diversity remains a major asset for innovation. My international journey has taught me:

  • Curiosity is essential to embrace diversity.
  • Active Listening turns differences into opportunities.
  • Customer Experience must be personalized across generations.

Diversity & Decision-Making

Diversity can complicate decision-making but also prevents mistakes. Establishing a clear framework and decentralizing decisions fosters buy-in and adaptability.

Purpose, Ethics, and Responsibility

These values are inseparable from leadership, translating into:

  • Consistency between words and actions.
  • Continuous Improvement for employees, customers, and the environment.
  • Balance between economic performance and social impact.

Economic Performance & Social Impact

Every economic activity has a social impact. The goal is to ensure this impact is positive for all stakeholders: employees, customers, and the environment.

The Leadership of Tomorrow

Future leaders must balance financial performance with embodied values. Employees and customers will no longer tolerate inconsistencies between communication and action; my advise for future leaders is simple and to young leaders, to thrive, I recommend:

  1. Stay curious and open-minded.
  2. Experiment and learn continuously.
  3. Choose an environment aligned with your values.
  4. Surround yourself with people who challenge and complement you.
  5. Maintain balance (mens sana in corpore sano).

In conclusion, I believe that Leadership of tomorrow will be collaborative, inclusive, and responsible.

It’s up to us to embody it.


About the author

Giovanna is an accomplished business leader with over 20 years of global expertise in international multichannel retail, technology, and digital innovation, with a deep specialization in Fashion & Luxury and FMCG. Her career is defined by leading transformational change, driving performance, and optimizing operations within renowned multinational companies, all while steering diverse, cross-functional teams toward excellence. Her passion for both business and people fuels her belief that customer experience and brand DNA are the essence of success. Her secret to thriving in the corporate world? A relentless focus on the most valuable asset: people. Giovanna’s academic foundation in Political Sciences and Government from the University of Padova, in the historic Venice region, enriched her with a profound understanding of law, economics, philosophy, and languages. This broad education sharpened her intellect and critical thinking, shaping her into a leader with an open mind and an international outlook. Multilingual and multicultural, Giovanna speaks English, French, and Italian fluently for her professional life, Spanish with friends, and Venetian at home. Her life journey, having lived in Italy, France, and Malta, has fostered an adaptable communication style and a situational leadership approach honed through real-world experience, a commitment to continuous improvement, and a “test & learn” mindset. Her rise from a sales assistant during her university days to global leadership roles is a testament to her curiosity and unwavering drive for growth. Step by step, she has built a career founded on transformative results, creating high-performing teams and harnessing the power of multinational resources. Beyond the boardroom, Giovanna finds balance through trekking, jogging, and yoga, which she enjoys with her family and friends. Her solo pursuits of reading, chanting, and meditation nourish her spirit. A lover of red roses, dark chocolate, and fine wine—especially from Italy and France—she delights in travel, culinary arts, and exploring local cultures and traditions.